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Custom softwareSeptember 27, 2026 · 17 min read

Budgeting for 2027: What Does an Off-the-Shelf CRM Really Cost Over 5 Years?

An off-the-shelf CRM is always a compromise. It does a bit of everything, but never everything you actually need. Over five years, it will also cost you more than a custom-built system. We ran the numbers for three companies: a small one with 5 people, a mid-sized one with 25 and a large one with 80 users. The custom system came out cheaper in all three cases, saving the large company nearly €200,000.Read article →

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